Enterprise Account Manager
Dubai, Qatar
As an Enterprise Account Manager, you will be responsible for managing and growing key client accounts within the hospitality sector, focusing on selling our IT solutions and services. Your role is crucial in building and maintaining long-term relationships with clients, understanding their needs, and providing tailored solutions to drive business growth.
Duties & Responsibilities:
- Build and maintain strong relationships with key decision-makers in the hospitality industry.
- Understand clients’ business objectives, challenges, and technology needs to offer expert advice to clients regarding IT strategies, solutions, and industry best practices.
- Regularly engage with clients to assess satisfaction levels, identify upselling or cross-selling opportunities, and ensure client retention.
- Develop and execute strategic account plans to achieve sales targets and revenue goals.
- Identify new business opportunities within existing accounts and actively pursue new clients in the hospitality sector.
- Conduct market research and stay up to date with industry trends, competitors, and emerging technologies.
- Prepare and deliver persuasive sales presentations, proposals, and demonstrations to clients.
- Understand clients’ IT infrastructure and business processes to recommend suitable IT solutions and services.
- Collaborate with internal teams to ensure successful solution implementation and customer satisfaction.
- Utilize CRM systems effectively to track sales activities, manage leads, and document client interactions.
- Monitor sales performance against targets, identify areas of improvement, and propose corrective actions.
Requirements:
- Strong knowledge of IT solutions and services relevant to the hospitality sector.
- Demonstrated track record of achieving sales targets and driving revenue growth.
- Exceptional communication and presentation skills, with the ability to effectively articulate technical concepts to diverse audiences.
Qualification:
Proven experience as an Account Sales Manager or similar role in IT sales within the hospitality industry in UAE.
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